Sound Family Medicine Mission Statement
We will provide excellent, comprehensive and compassionate family medicine to our patients while treating our patients, our employees, our families, and ourselves with respect and honesty.
Core Values
Integrity: We will strive to be open and honest.
We will demonstrate our integrity by:
- Always trying to honor our commitments.
- Being direct and open in our dealings with patients and coworkers.
Caring: We will treat our patients and our employees with compassionate care, trying to always do the best for each individual, for our patient community, and workplace as a whole.
We will demonstrate our caring by:
- Treating every patient at every visit with respect and compassion.
- Choosing our words and behaviors carefully to avoid unnecessary concern and anxiety by our patients and coworkers.
- Our appearance, our behavior, and our hard work will show our patients and our coworkers that they are important and that we care for them.
Patient Focus: The primary factor in our practice of medicine and business will be to provide the best care to our patients.
We will demonstrate our patient focus by:
- Focusing primarily on the needs of each patient at every patient visit.
- Using the effect on our patients as the primary factor when making decisions on whether to change, add, or stop a part of our practice.
- Dealing with patient complaints or concerns promptly and with the goal of resolution that is acceptable to the patient.
Intentional: We will make decisions and behave in a way that assures that the desired outcome is more likely.
We will demonstrate our intentional behavior by:
- Being proactive in looking for ways to improve our patient care and our business practices.
- Striving to continually improve our clinical, administrative, technical, and interpersonal skills.
- We will continually look for ways to be better in our patient care.
- Staying current and progressive in our use of technology to improve our patient care, record keeping, and business practices.